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How Consumer Purchase Behavior Has Changed in 2020

In the wake of the devastating events of 2020 that have rattled the American market, consumer purchase behavior has changed.…

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Consumer Shift: How US Shopping Behavior is Changing

Anyone who has hosted a game night over video chat or ordered groceries to be delivered at home for the…

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Navigating The COVID-19 Customer Service Crisis

In March, with the coronavirus spreading across the US and Europe, brands suddenly found themselves deluged with e-commerce orders, as…

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Use Facebook Boycott Budget to Sell More While Doing Good

Over the last week, influential brands like Levi’s and Patagonia have joined a long list of brands participating in the…

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